Privacy Policy

 

Expert Offroad, Inc. is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience.

Although our business, Website and Merchants have unique services and products, they share a similar privacy philosophy. Expert Offroad, Inc. follows these privacy principles in our conduct in the collection, use, release and security of customer information both online and offline:
  • Providing you NOTICE of our information practices.
  • Giving you CHOICES about how your data will be used.
  • Providing you the opportunity to UPDATE or CORRECT your personal information.
  • Using information SECURITY safeguards.
  • Limiting the SHARING of your information.
  • Committing to COMPLYING with applicable privacy requirements.
  • Providing you with means to CONTACT US about privacy-related issues.
This Statement of Privacy applies to the Expert Offroad, Inc. Web site and governs data collection and usage. By using the Expert Offroad, Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

Expert Offroad, Inc. collects personally identifiable information, such as your e-mail address, name, home or work address, credit card data or telephone number. Expert Offroad, Inc. also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Expert Offroad, Inc.. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Expert Offroad, Inc. for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Expert Offroad, Inc. Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Expert Offroad, Inc. public message boards, this information may be collected and used by others. Note: Expert Offroad, Inc. does not read any of your private online communications.

Expert Offroad, Inc. encourages you to review the privacy statements of Web sites you choose to link to from Expert Offroad, Inc. so that you can understand how those Web sites collect, use and share your information. Expert Offroad, Inc. is not responsible for the privacy statements or other content on Web sites outside of the Expert Offroad, Inc. and Expert Offroad, Inc. family of Web sites.

Use of your Personal Information

Expert Offroad, Inc. collects and uses your personal information to operate the Expert Offroad, Inc. Web site and deliver the services or products you have requested. This information may be shared with only the following types of third parties: (i) Merchants who utilize Expert Offroad, Inc. to sell their products to you in order to process your order and deliver your purchased merchandise; (ii) credit card processing entities in order to process your credit card transaction; and (iii) shipping companies in order to deliver your purchased merchandise.

Expert Offroad, Inc. also uses your personally identifiable information to inform you of other products or services available from Expert Offroad, Inc. and its affiliates. Expert Offroad, Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Expert Offroad, Inc. does not sell, rent or lease its customer lists to third parties. Expert Offroad, Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Expert Offroad, Inc. may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Expert Offroad, Inc., and they are required to maintain the confidentiality of your information.

Expert Offroad, Inc. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Expert Offroad, Inc. keeps track of the Web sites and pages our customers visit within Expert Offroad, Inc., in order to determine what Expert Offroad, Inc. services are the most popular. This data is used to deliver customized content and advertising within Expert Offroad, Inc. to customers whose behavior indicates that they are interested in a particular subject area.

Expert Offroad, Inc. Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Expert Offroad, Inc. or the site; (b) protect and defend the rights or property of Expert Offroad, Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of Expert Offroad, Inc., or the public.

Use of Cookies

The Expert Offroad, Inc. Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Expert Offroad, Inc.'s pages, or register with Expert Offroad, Inc. site or services, a cookie helps Expert Offroad, Inc. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Expert Offroad, Inc. Web site, the information you previously provided can be retrieved, so you can easily use the Expert Offroad, Inc. features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Expert Offroad, Inc. services or Web sites you visit.

Security of your Personal Information

Expert Offroad, Inc. secures your personal information from unauthorized access, use or disclosure. Expert Offroad, Inc. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Does Expert Offroad, Inc. Share the Information that I have Provided to it?

Expert Offroad, Inc. may need to share personal information with third parties in limited circumstances. For example, we may release personal information to third parties to perform services on our behalf such as; fulfilling our customer’s orders, sending Expert Offroad, Inc. marketing communications, delivering packages, scheduling and performing installation, sending regular mail and e-mail, or processing credit card payments.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

Do I have Choices regarding How my Information is Used?

If your information is currently being used to send you marketing communications, you can opt-out at any time. All marketing e-mail and direct mail communications from Expert Offroad, Inc., such as our mailing list, tells you how to stop receiving them.

To opt-out of receiving marketing material from Expert Offroad, Inc.:
  • Follow directions on a marketing e-mail or direct mail communication from us.
  • Use the Expert Offroad, Inc. on-line "My Account" interface located HERE.
  • Contact us HERE.
Expert Offroad, Inc. will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive promotional information from us.

How can I Update or Change My Information?

Expert Offroad, Inc. wants your information and preferences to be accurate and complete. To update or change your information use the on-line “My Account” interface located HERE.

Does Expert Offroad, Inc. Collect Information from Children?

We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of 13.

Whom can I Contact if I have Questions or Concerns?

Please contact us directly to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us HERE.

Will this Privacy Policy Change?

Because our Websites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.

Last Revision Date

June 15, 2004